A review of NFPtweetup’s 2nd Birthday event

  • Wed 01st Dec 2010, Rachel

I wanted to produce a blog post after this event because I don’t normally manage it and because this event was really special – in that it marked two years to the day that the very first NFPtweetup was held.

It was also special because there was such a positive buzz about the evening – more than ever before, people seemed to really be enjoying themselves; having fun, even. And it wasn’t just because of the booze.

I was absolutely delighted when I read this blog post from Paul de Gregorio on Thursday, partly because it is it so lovely, but mostly because it articulates so clearly what I set out to achieve with NFPtweetup and, in doing so, proves that actually comes across in the experience:

The deal is that if you go with a friendly, co-operative and sharing attitude you can leave with lots of new ideas, a lot of inspiration and some new friends … It has to be the most important get together of non-profit sector people in the UK… The star of the show is the work, the ideas and the community. So it’s a format and ethos that really challenges the traditional fundraising conferences and seminars that we go to. This is an exciting step forward and for me mirrors the impact of social media in society by giving everyone in the room a voice, no sit down, turn off your mobile and listen to the person on stage go through 60 slides in 90 minutes at NFPtweetup!

Thanks again for the lovely post, Paul – it hits the nail on the head, I think.

NFPtweetups are fun because of the people that come to them – people that opt to come after their working day has finished. They do it, not because their line manager has sent them, or to get out of the office for the day, but because they are passionate about their work and always striving to be better. They’re the ones that aren’t watching the clock, waiting to leave the office at 5pm so they can go and do something more interesting. They are the people that want to drive forward the new ideas that make the world a better place and will do whatever it takes to make them happen. They are excited – not scared – about the possibilities emerging media have to further the missions of the organisations they work for. And they come together at this event to discover how other people like them have managed to push this agenda in their roles; to find out what worked, what didn’t, what persuaded the board, what produced the best ROI, and what’s next?

It’s peer-to-peer support at its very best. No one is showing off here – just offering mutual support and encouragement. In fact, one of the things that’s so rare about NFPtweetup is that the charities that present are happy to say, ‘we tried this and it didn’t work’, in the hope that others can learn from their experiments and avoid the same pitfalls. It’s a bit different from most other conferences, where you only hear about the successful campaigns – which is a total misrepresentation of reality, really, isn’t it?

Of course, best practice case studies and success stories are really useful, and NFPtweetup has a more than equal share of those, but they are interrogated both by the people presenting them, and the people listening to them, who are all asking questions like, ‘how could this be made better?’, ‘why did it work?’, ‘would it work for all charities or does it rely on a high brand awareness?’, ‘how sustainable is this approach?’… and so on.

NFPtweetup has always been about so much more than a meet up about social media. It set out to make it easier for charities to share with each other, to learn about new trends and developments in media – even to create new trends in the way they are used by charities. But, most of all, it set out to encourage new ways of thinking and working that are apace with incredible rate of change in technology ‘these days’, to give people the confidence to challenge convention and innovate from an informed perspective, and to feel how much of a powerful role they can all have in this amazing sector, if they choose to.

I want to thank all of the people who have come along to the events and helped to make NFPtweetup what it is today. Particular thanks goes to those who have presented, sponsored, provided a venue, blogged, tweeted, reported, volunteered, acted as a sounding board, facilitated workshops and discussion groups, many of them having been supportive from the beginning:

JustGiving, Jonathan Waddingham, Steve Bridger, Paul Henderson, Howard Lake, Amy Sample Ward, Jacqui O’Beirne, Alex Goldstein, Leah Williams, Paul Webster, Bertie Bosredon, Christina McGill, Steven Buckley.

Photos from last night’s NFPtweetup 2nd Birthday event

  • Thu 25th Nov 2010, Rachel

We hope you had a great time last night, whether you came to the event, followed it online or both!

We’ll do a full post-event round up tomorrow – today has been too full of reading and replying to tweets, emailing and circulating the post-event survey.  In the meantime, we just wanted to share some of the photos from last night’s 2nd birthday event that have been shared today by various people:

Mugs in use this morning!

nfptweetup

These pics by @pauldegregorio, @robmdyson and @jon_bedford respectively.

Cake appreciation society


These photos were posted by @rochelledancel on her Posterous

Movember men


Finally, here’s a slideshow of the ‘official’ event photos, but I’m sure there are many more around Flickr that we’ll find over the next few days…

If you haven’t filled in the survey yet, please do – we try to make each event better than the last and we need to know what you think.

Until tomorrow…

Rachel

NFPtweetup is two today!

  • Wed 24th Nov 2010, Rachel

We’re really looking forward to seeing everyone at tonight’s NFPtweetup event, to all of the great speakers and presentations we have lined up (here’s the agenda, if you haven’t yet seen it), and to celebrating NFPtweetup’s 2nd birthday together.

There are 113 people registered to attend tonight, among them people who have been to one, two or several previous events and just as many for whom tonight will be their first NFPtweetup.  That might make it the biggest event yet!

Because it’s our 2nd birthday, we have mugs, stickers, badges and birthday cake for everyone, as well as the usual drinks and nibbles that always help to give the event a friendly, casual feel, as well as keep everyone going through the evening.  We want to give special thanks to tonight’s sponsors, JustGiving and KnowHow NonProfit, for making all of this possible.

See you tonight!

Rachel

P.S. Thank you to Steve Bridger – who unfortunately can’t make it tonight – for the lovely card :)

An NFPtweetup discussion on ‘location’ social media

  • Mon 22nd Nov 2010, robmdyson

In our third guest post before our birthday event tomorrow, we hear from Rob Dyson, PR and social web Manager at Whizz Kidz.

Spaces… the final frontier

Are “spaces” the final frontier? Well not exactly, but location-based social media is a growing area where I think charities could be boldly going where few, so far, tread.

You’ll have heard of the ‘big three’; Foursquare, Gowalla, and Facebook Places. All three – and many more – are smart-phone based platforms that encourage us to ‘check in’ to real places (restaurants, bars, museums, offices, and so on), using our phone’s inbuilt GPS. We can choose to tell our friends where we are – maybe a pal is in the area to join us for a cuppa? And what’s really smart is increasingly the proprietors of these places are using the tools to recognise and reward loyal customers. Checked-in 10 times to your favourite bar? Here’s a free cocktail (for example).

As well as this, Foursquare offers an in-game incentive in the form of ‘badges’ and ‘mayorships’ – so you could be the Foursquare ‘Mayor’ of YourLocalPub because you check-in every day (not advisable)!

Charities such as Action For Children, British Red Cross, and Leukaemia & Lymphoma Research are all using Foursquare – the latter has been using the network in the same way as Twitter to post updates to followers. However, I’d suggest Card Aid are ahead of the pack right now; adding ‘tips’ in the service around the City, so that when you check-in somewhere, you are alerted to a nearby outlet where you can pop in and buy charity cards. Nice.

Where I see some really nice innovation in location-based media is in the US, where Republican politicians adopted a special toolkit put together by Gowalla. By checking-in to political rally venues, supporters win candidate-branded “passport stamps” – using competitive game-play (how many stamps can you collect?) as a way of encouraging turn-out.

Foursquare meanwhile rewards users for gathering fellow game-users in one location. So back in October, the Jewel bar in London was the first place in England to hold a special event to get over 250 people all ‘checking in’ at the same time and in the same place. Users were all rewarded with a “Superswarm” badge. This badge is ‘worn’ on your profile, and gives your kudos among the game community. Foursquare has now created “Superduper Swarm” and “Epic Swarm” badges, open to unlock if you check in with 500 or 1,000 other gameplayers respectively!

I think the challenge to charities then, is how to harness these location games in creative ways to motivate and inspire our supporters.

Perhaps location-media might be used to encourage people to a fundraising event, or a campaign day? Or maybe, like Card Aid, you could leave ‘virtual crumbs’ around towns and cities. How about rewarding followers for ‘checking-in’ to charity shops, or when they take part in local volunteering? These are all viral tools too – in so far as they alert and update your friends to your activity in their newsfeeds. Your friends not using location-media? Rest assured you can sync your Facebook and Twitter profiles to them, so when you check-in to a fundraiser (London Marathon anyone?), your pals can see you’re there, and maybe they’ll come along too – or comment on your check-in (which their friends will see, and so on, and so on).

So if the world’s our oyster – where will check-in? And who will join you? Until Wednesday, this is Rob, ‘checking-out’.

Rob will be joined by Roberto Kusabbi, Communities and Social Media Exec at the British Heart Foundation. Looking forward to hearing more from Rob and Roberto tomorrow.

For those that can’t make it in person tomorrow night, you can participate online by following the event hashtag #NFPtweetup.

See you soon!

Teri

The agenda for this week’s NFPtweetup 2nd Birthday event!

  • Mon 22nd Nov 2010, teri

Our second birthday event is this Wednesday evening and I’m about ready to burst with excitement – as usual my NFPtweetup excitement knows no bounds :)

We’re looking forward to hearing from a range of speakers, all from charities, sharing insights and learnings from their recent campaigns and initiatives, as well as a session on location media and its applications for charities.

So without further ado, the agenda is as follows…

  • 17:30 – 18:15 Arriving/registering/networking, drinks and nibbles
  • 18:15 – 18:30 Introduction
  • 18:30 – 18:50 Matt Collins from Chance UK shares learnings from its Big Influence Campaign & questions
  • 18:50 – 19:10 RAF Benevolent Fund return to report on the learnings from its 1940′s Chronicle campaign & questions
  • 19:10 – 19:40 Break and cake!
  • 19:40 – 19:50 Damien Clarkson on user generated content and the next phase in the development of KnowHow NonProfit
  • 19:50 – 20:20 Rob Dyson and Roberto Kusabbi on location media for charities & group discussion
  • 20:20 – 20:30 Wrap up (and off to The Victoria pub for those who would like to).

Looking forward to seeing everyone there,

Teri

P.S. If you are keen to attend the event, but missed out on a ticket, call me on 0207 739 6136 or @reply to @nfptweetup – because we sometimes have some last-minute cancellations and might be able to fit you in.

P.P.S. If anyone is friendly with Moo – please ask them nicely to do our NFPtweetup stickers in time for Wednesday!!

Do household charity names have the edge when it comes to social media?

  • Thu 18th Nov 2010, Rachel

With less than a week to go to NFPtweetup’s 2nd Birthday event, on 24 November, we will be previewing what we’ll be hearing about from the people who will be presenting and sharing insights on the night, by publishing a range of guest blog posts.

Today, Matt Collins at Chance UK gives an introduction to what he’ll be sharing with everyone next week:

Social media is a powerful leveller. It brings the little charities who have just one member of staff with a passing interest in Twitter up to the top table to sit with the big boys; those with dedicated digital departments, whole teams tasked with utilising this powerful social force.

Then how come the digital world so often reflects the offline world? Often, it’s still the household charity names who attract the most followers, gain the biggest number of retweets, and the command the biggest influence. As in real life, so online.

So how do the little boys, the small organisations that make the vast majority of registered charities, run a social media campaign with next to no resources? How do you use what is undoubtedly a cost-effective medium when used properly to attract supporters? How do you make an impact with just goodwill and a bit of time?

We at Chance UK wondered the same thing a few months, and decided to try and find out for ourselves. We knew our main objective (to recruit volunteers to a very specific child focused role), we worked out a way we thought might get them interested in what it was we had to offer (tug at their heart strings and link their own personal, positive experiences to our cause) and via which of the plethora of social websites we wanted to do it (Twitter, Facebook and YouTube).

Our Big influence campaign started in October and was an attempt to get a place at that top table. We engaged our supporters, our followers and even a few celebrities. It didn’t quite work out as we’d hoped, but it taught us things we would otherwise never have learned.

Thanks to Matt for this little teaser.  We’ll look forward to hearing about how the campaign went, and what the team at Chance UK learned, next Thursday.

Look out for tomorrow’s post from Damien Clarke at KnowHow NonProfit.

Rachel