NFPtweetup 12 session preview: How2 Giv2

  • Wed 28th Sep 2011, teri

When Giv2.it launched in July we were excited that there seemed to be an easy answer to Twitter giving – and we’re still excited. Simon Painter, creator of Giv2.it, will be joining us for NFPtweetup 12  tonight (in a manner of speaking) to tell us a bit more about it. Here’s what he has to say:

Making giving money to charity on Twitter easy

When we started up the Ragabonds online community we wanted to carry on doing what we enjoyed: standing on street corners persuading the public to part with their loose change. We have since raised nearly half a million pounds a few pence at a time. Moving that process online is the challenge that faces anyone wanting to get involved in online ‘microdonations’ and it was that challenge that led to the creation of Giv2.it, a Twitter based microdonation system using the JustGiving API suite.

There’s no lengthy process for signup and no one is asking for commitment. I wanted to try to create something to take that to Twitter, because I believe that it currently has no serious proposition for instant giving.

Giv2.it is pretty niche, remember there are more farmers on Facebook than users on Twitter, but it gives every charity who wants to opt in the ability to solicit micro donations quickly and easily through Twitter without asking the donors to move out of Twitter into another medium.

Read more from Simon about how Giv2.it works on the JustGiving blog.

NFPtweetup newbie

  • Fri 18th Feb 2011, teri

Following Howard Lake’s guest post yesterday, NFPtweetup newcomer Becky Coleman shares her experience:

I’m a relative newcomer to the world of social media; at easyfundraising we started using Facebook and Twitter to communicate with and about our members and causes just over a year ago. It’s been a steep and incredibly rewarding learning curve but I’m aware of the vast potential to do even more.

So being a bit of a newbie and keen to know more, I jumped at the chance to venture down to the big smoke and pick the brains of the terrifically talented social people who organise and attend the #NFPtweetup.

I first heard about the #NFPtweetup last year from Graham Richards and was lucky enough to get a ticket to the first event of 2011, being held at Amnesty International’s HQ in Shoreditch. I had a few specific aims in mind:

1. Get there without getting lost

Didn’t get off to a great start with this one but fortune smiled on me and the first person I asked for directions turned out to be the lovely Lucy from tweetup organisers, beautiful world, who kindly escorted me to Amnesty International – and without laughing at my poor map reading skills either.

2. Make some new friends – and meet some old ones

This turned out much better than aim number one. Within minutes of arriving, I met Janet Stollery of Calvert Trust – a meeting I know I found incredibly useful and I hope she did too.

A brief glance at the name stickers we all wore allowed me to put more faces to names and I was pleased to meet my long-standing ‘virtual’ friend Howard Lake of UK Fundraising in the flesh. I’m happy to report he is every bit as nice in real life!

I was also pleased to make the acquaintance of @ycharity, @chasecare, @thenspcc to name just a few.

3. Learn

The evening was split into two speakers, Jonathan Waddingham from Just Giving and Fiona Mclaren from Amnesty International UK, plus three break-out groups for further discussion and finally a panel debate.

Jon’s talk focussed on donation apps and how fundraisers can make best use of them, while Fiona showed us how Amnesty engaged their supporters to play a part in the Egyptian Crisis.

Both speakers were fantastic and for me I think the most interesting fact of the evening came from Fiona – during the Egyptian Crisis, for the first time, Amnesty recorded more referrals to its site from social media platforms than anywhere else.

I was torn between the three break- out groups and would happily have attended all of them but plumped for Rachel Beer discussing developments in the social world – which ended up ranging from the new updates to Facebook to how choosing an engaging Twitter avatar is not as easy as it seems!

Lastly the panel debate – the main focus was whether fundraising via social platforms could be classed as ‘slacktivism’, the general consensus being ‘no – any action taken by a fundraiser or supporter is valid and useful in its right’.

4. Be inspired

Well the event certainly succeeded on this point too. It was hugely enjoyable as well as being massively stimulating and I’ve taken so many ideas away with me that will enable us to help our causes do and raise more.

Throughout the evening, live streaming of tweets tagged #NFPtweetup kept the discussion lively but this one from Chance UK really stood out for me. Well said.

NFPtweetup: 10 out of 10

  • Thu 17th Feb 2011, teri

Following last night’s event, NFPtweetup scores 10 out of 10 from Howard Lake. Here’s why:

It’s an odd state of affairs when cutting edge technology becomes so widely adopted and accepted that it is just part of the background. It is even odder when that process happens in a very short time.

Last night the 10th NFPtweetup event took place. In just over two short years, the event has moved from the upstairs room of a pub where about 20 of us squeezed in to share and learn about charities’ use of Twitter, to the roomy surroundings of Amnesty International UK’s (AIUK) London head office. Now the event is booked out within hours of tickets becoming available: it is a must-attend event for many people.

Incidentally, I regard the pub birthplace as a very good omen. Amnesty International was inspired by two students toasting freedom at a bar, and plenty of fine fundraising initiatives have been developed on licensed premises.

NFPtweetup has grown, but the original ethos is still there, I believe. And that is an impressive achievement these days, when you can fork out £300 or more to attend a social media conference for the charity sector.

Why is the event so valued?

  • Its informal nature encourages many delegates to ask questions and share advice
  • While there are many experienced social media people present, newcomers to the event and to social media are welcomed
  • You get to hear from people who have experience and results to share, not just the theory. And they are usually current. Last night for example we heard detailed information from Fiona McLaren of how AIUK dealt with the protests in Egypt. This even covered events at the Trafalgar Square rally (#feb12global) just four days before.
  • Although run and sponsored (ie. paid for!) by commercial organisations (JustGiving, beautiful world and Pixel Philosophy), and attended by some for-profit people (that would be me), there’s no hard selling going on. Although JustGiving’s Jonathan Waddingham gave the opening presentation, he pointed out that this was his first presentation in all 10 NFPtweetups.
  • NFPtweetup walks the talk: the physical event is augmented by being shared on Twitter (via the #nfptweetup hashtag) and by live video (thanks noonanmedia.com). Those who can’t make it can still get a pretty good sense of the event, and engage with those there. People aggregate the content too and share it, sometimes live during the event, or the next day with links to Slideshare presentations, videos and photos.

And use of phones/laptops for sharing during the presentations is positively encouraged of course. Indeed, at the end of the event Rachel Beer gave the postcode of the post-event pub so that people could find it via their mobile devices.That made me smile too.

Indeed, NFPtweetup is still an enjoyable event. You learn, get to speak buzzwords like ‘gamification’ and ‘slactivism’, and laugh as tweets on the twitterfall screen behind the speakers take a turn for the bizarre, courtesy of the sector’s joker Sir @robinbogg.

My favourite lesson or thought of the evening was appropriately summed up in two related tweets:

Thank you NFPtweetup. You were ahead of your time, and now you’re bang on time. More please.

NFPtweetup 10 at Amnesty International UK

  • Thu 10th Feb 2011, teri

So charity tickets have all gone! I think the first 50 tickets went in under 40 minutes… surely that’s got to another NFPtweetup record?

NFPtweetup ticket tweet

The NFPtweetup team is now doing everything we can to make the next event just as fun and as memorable as the last, but in the mean time I thought we’d share a little sneak preview. Big thanks in advance to Amnesty International UK for allowing us to use its venue for the evening.

To all those who suggested NFPtweetup needed a bigger boat, it looks like we’ve got one…

If anyone missed break out groups at our birthday event, fear not. You might even get your own seat!

Discussing all important seating plans… and where to put refreshments, of course.

If you didn’t manage to get a ticket do let us know and we can add you to the waiting list. If you can no longer make it, please let us know so we can allocate your ticket to someone else – thanks! Just email NFPtweetup at hellobeautifulworld dot com, or tweet @NFPtweetup.

Can’t wait to see you there,

Teri

A review of NFPtweetup’s 2nd Birthday event

  • Wed 01st Dec 2010, Rachel

I wanted to produce a blog post after this event because I don’t normally manage it and because this event was really special – in that it marked two years to the day that the very first NFPtweetup was held.

It was also special because there was such a positive buzz about the evening – more than ever before, people seemed to really be enjoying themselves; having fun, even. And it wasn’t just because of the booze.

I was absolutely delighted when I read this blog post from Paul de Gregorio on Thursday, partly because it is it so lovely, but mostly because it articulates so clearly what I set out to achieve with NFPtweetup and, in doing so, proves that actually comes across in the experience:

The deal is that if you go with a friendly, co-operative and sharing attitude you can leave with lots of new ideas, a lot of inspiration and some new friends … It has to be the most important get together of non-profit sector people in the UK… The star of the show is the work, the ideas and the community. So it’s a format and ethos that really challenges the traditional fundraising conferences and seminars that we go to. This is an exciting step forward and for me mirrors the impact of social media in society by giving everyone in the room a voice, no sit down, turn off your mobile and listen to the person on stage go through 60 slides in 90 minutes at NFPtweetup!

Thanks again for the lovely post, Paul – it hits the nail on the head, I think.

NFPtweetups are fun because of the people that come to them – people that opt to come after their working day has finished. They do it, not because their line manager has sent them, or to get out of the office for the day, but because they are passionate about their work and always striving to be better. They’re the ones that aren’t watching the clock, waiting to leave the office at 5pm so they can go and do something more interesting. They are the people that want to drive forward the new ideas that make the world a better place and will do whatever it takes to make them happen. They are excited – not scared – about the possibilities emerging media have to further the missions of the organisations they work for. And they come together at this event to discover how other people like them have managed to push this agenda in their roles; to find out what worked, what didn’t, what persuaded the board, what produced the best ROI, and what’s next?

It’s peer-to-peer support at its very best. No one is showing off here – just offering mutual support and encouragement. In fact, one of the things that’s so rare about NFPtweetup is that the charities that present are happy to say, ‘we tried this and it didn’t work’, in the hope that others can learn from their experiments and avoid the same pitfalls. It’s a bit different from most other conferences, where you only hear about the successful campaigns – which is a total misrepresentation of reality, really, isn’t it?

Of course, best practice case studies and success stories are really useful, and NFPtweetup has a more than equal share of those, but they are interrogated both by the people presenting them, and the people listening to them, who are all asking questions like, ‘how could this be made better?’, ‘why did it work?’, ‘would it work for all charities or does it rely on a high brand awareness?’, ‘how sustainable is this approach?’… and so on.

NFPtweetup has always been about so much more than a meet up about social media. It set out to make it easier for charities to share with each other, to learn about new trends and developments in media – even to create new trends in the way they are used by charities. But, most of all, it set out to encourage new ways of thinking and working that are apace with incredible rate of change in technology ‘these days’, to give people the confidence to challenge convention and innovate from an informed perspective, and to feel how much of a powerful role they can all have in this amazing sector, if they choose to.

I want to thank all of the people who have come along to the events and helped to make NFPtweetup what it is today. Particular thanks goes to those who have presented, sponsored, provided a venue, blogged, tweeted, reported, volunteered, acted as a sounding board, facilitated workshops and discussion groups, many of them having been supportive from the beginning:

JustGiving, Jonathan Waddingham, Steve Bridger, Paul Henderson, Howard Lake, Amy Sample Ward, Jacqui O’Beirne, Alex Goldstein, Leah Williams, Paul Webster, Bertie Bosredon, Christina McGill, Steven Buckley.

NFPtweetup seven session preview: Highlights from past tweetups

  • Tue 24th Aug 2010, francine

For our final blog post, we hear from Jonathan Waddingham with highlights from past NFPtweetup events.

With the seventh NFPtweetup upon us, you should be well on your way to knowing what to expect. But how did it come about, and what are the highlights you may have missed?

At the risk of navel-gazing, we’ve already done a “story so far” presentation (from November 2009) so you can see that to find out how it all started back in November 2008. But if you look at the first ever collaborative slideshow (we used to get everyone coming to send in a slide on a certain topic) it’s funny how some of the themes are still relevant today:

But that’s no surprise really – if you’re on Twitter then you’re communicating with people and are this involved in communications (to a greater or lesser degree). So you need to know who’s in control, what your message is, and what the goal is. The only thing that’s changed over the last couple of years is that there are more examples of charities doing these things well on Twitter (and other platforms).

This is what I find really interesting about the tweetups – hearing stories from the people who are actually making things happen, and them sharing their advice. There’s no self-promotion or agenda, no question is too simple or stupid, everyone’s very open and honest about their success and failures. And as much as we all like to communicate online, there’s no substitute for meeting people in real life (or IRL if you like) and putting a face to the avatar.

We’re proud at JustGiving to have supported the tweetup for the last two years, as I think so many people have taken away so much from all of the events. And they don’t happen by accident – it takes a lot of time and effort to organise the venue, speakers and agenda. So this time we’re even more excited than normal to support the event at our new office. I only hope it’s big enough for all you NFPtweeters!

But I’ll leave you with probably my favourite collaborative slideshow so far, on “finding your Twitter voice”. I think it’s the hardest thing to crack when you first join Twitter, and in these 18 slides, there are some fantastic examples of people, organisations and charities who manage to communicate their mission, calls to action and their personality in just 140 characters.

Looking forward to seeing everyone later today!

Jonathan Waddingham

@jon_bedford

@JustGiving

Originally posted:

June 10, 2010 on the beautiful world blog

NFPtweetup seven preview: Amy Sample Ward’s tips for tweetups

  • Tue 24th Aug 2010, francine

In our fourth blog post to warm up for NFPtweetup 7, it is over to Amy Sample Ward and her thoughts on how to make the most of tweetups:

This coming Thursday is the next NFPtweetup, taking place at JustGiving‘s new offices. As part of a blog series leading up to the event, I was asked to share some thoughts on the event, especially for those coming along for the first time that may not know what to expect. As I started to collect my thoughts, though, I realized that my impressions and recommendations were really applicable to any tweetup or offline gathering of online networks.

I’m sure that you’ll have more to add—and I hope you will—but, here’s my list of key tips for making the most of tweetups!

Tip #1: Share Great Stories

You aren’t bound to 140 character updates any more, so let your storytelling flow! NFPtweetups and other events where online networks come together offline are unique opportunities and hear from practioners and colleagues and get the “real story.” There’s time and space to sit down and learn more about how others are doing what they do: the success stories and the not-so-successful stories. Lesson: Listen!

Tip #2: Ask Hard Questions

Whether it’s Twitter or email or a social network, people often find it difficult to ask hard questions online because it could be seen as overly negative or critical, maybe the shared glossary of terms don’t match up and the question is misunderstood, or there’s details that one side or the other don’t have access to. That’s not the case when you get to meet up face to face. This is a great chance to ask hard questions (when someone’s telling a success or not-so-successful story, ask for more details, ask why/how/what/when) and know that you will be able to be understood as will the answer. Especially with the NFPtweetup, these events are intended to be educational and valuable. Lesson: Ask!

Tip #3: Meet Real People

We all work hard to present ourselves online the way we want to be seen, either for our job/professional careers or to keep a line between personal life and work. Only knowing someone by their avatar or their username may make it difficult to share stories and ask hard questions, online. But, now you’re offline and can enjoy the presence of lots of other real people (note: we assume you’re a real person, too!). So, make friends! Find out what you have common (hobbies, music, travel) and what drives people to do the work they do (personal stories, passions, skills). It’s okay to be human, and it will actually strengthen the network when the offline event is over and people move back to the online connections. Lesson: Socialize!

Tip #4: Stay Present

I know it can be tempting to tweet, blog, and video every moment of the event. But, remember why you’ve come together. You are here to tell stories, ask questions and meet/make friends. Most events, like NFPtweetup, will have set up a live stream and nominated people to tweet and share in real time for those who couldn’t attend in person. The reason that those roles are selected and covered ahead of time is to free up all the other participants to stay present. Say thank you and enjoy the freedom! Lesson: Participate!

What are your tips for making the most of a tweetup? Have you attended the NFPtweetup before – will you be there this time? Look forward to connecting with you!

Amy

Global Community Builder
NetSquared
@amyrsward

Originally posted:

June 6, 2010 on the beautiful world blog

NFPtweetup – during and after

  • Tue 24th Aug 2010, francine

I’m delighted to report that the first NFPtweetup, held last night (4.30-8.30pm, GMT), seemed to be enjoyed by those that took part, and provided a useful forum to bring people together and start exploring all things Twitter for nonprofits.

To think that it started out as a casual, off-the-cuff, remark in a conversation between two not-for-profit tweeters…

… but evolved to be so much more – just like so many things do, wherever social media enables like-minded people to come together.  You can see most of this by looking through tweets mentioning NFPtweetup here and checking out the wiki here.

In all, 35-40 tweeters participated – either in person and/ or online – to share ideas, insights and thoughts, and discuss some of the issues and opportunities for charities and nonprofits using, or thinking of using, Twitter.

(I should say that, although Twitter was the focus of the event, one of the main objectives that emerged as the idea for the event evolved was to engage around the topic of social media in general, using Twitter as an entry point for the conversation – since many of the challenges, considerations and opportunities are the same across the many social platforms.)

To get as much value from this gathering of minds, and allow it to be shared as widely as possible, I put a shout out to everyone before the event to submit one slide capturing an idea, a thought, an observation, a question or an example related to nonprofits’ use of Twitter.  This was the result:

NFPtweetup Collaborative Slideshow

Brilliantly, this collaborative effort was even featured as Top Presentation of the Day on Slideshare which took it to an even wider audience than that for the event itself.

As you might expect of a gathering of nonprofit geeks, there was also plenty of content generated during the event that we’ve shared across the web.  Here are some links for those interested:

You can access much of the content via this search of hashtags.org.

Tweets including NFPtweetup can all be seen here, too (this would usually be the case at hashtags.org, but the service was down for development when the tweets for NFPtweetup started, and the team at hashtags.org say they are not intending to backdate to aggregate what they missed during this time, because it would take them too long!).

Blog posts (known at time of writing):

Photos:

Videos and more are being listed here on the wiki as they are created and shared.

With content still being posted, and conversations – having been started on Twitter – moving to other social sites, including The Charity Place, I hope that this event has acted as a catalyst to open up the area of social media a bit more, make it more accessible and unleash its potential for charities and nonprofits.

Thanks again to Just Giving for supporting this event, and to everyone that attended, contributed and participated.

So, should we have another one in a couple of months? Perhaps to explore the burning issues that came up this time that we only had chance to scratch the surface of? Any feedback greatly appreciated…

Originally posted:

November 25, 2008 on The Charity Place blog

NFPtweetup – sponsored by The Charity Place and JustGiving

  • Tue 24th Aug 2010, francine

This is primarily a heads up for anyone reading this blog who may not have heard about NFPtweetup yet.

This event is taking place between 4.30-8.30pm (GMT) on Monday, 24 November and is open to anyone working in the not-for-profit space who either uses Twitter or has an interest in the applications of Twitter, and other social media, for charities and nonprofit organisations.

There are more details here on the wiki, and you can participate in the event either by attending it physically at the Coach & Horses, Greek Street, Soho, London, or by participating online (if you attend in person, you’ll be able to enjoy a drink or two with the compliments of those nice people at Just Giving, who are kindly supporting this event).

All details and information are on the wiki so, if you are interested, please have a look.

You don’t need to register for the event, although it would be nice if we knew to expect you – either in person or online – so we can do our best to include everyone in the conversation; and signing up to the wiki is probably the best way to make sure that happens.

If you’re reading this, don’t be a lurker – join the flock!

A disclaimer

I’ve been trying to turn more charities onto the possibilities of social media for a while, because of the enormous power they have to enable organisations to meet their objectives – if used strategically.

I’m saying that again, because it’s key and it concerns me that it’s a point that many people keep missing.

I’m not advocating using Twitter, or any other social media, for the sake of it (or because it is cutting edge, ‘cool’, new or exciting).  I am keen to develop a deeper understanding that social media are a powerful set of tools that can help charities and nonprofits achieve important objectives that contribute towards their corporate/ organisational plans, and their missions.  This means activities like building awareness of their work, raising funds, delivering support, scoping and understanding need, communicating important messages to supporters and stakeholders, recruiting donors, campaigners, volunteers, staff, advocates, growing a greater voice to influence policy and provision of local and national services, developing better solutions and so on.

I’m also very aware that there are some very practical barriers for a lot of organisations – whether they are rooted in resources (time, money, people power, structure), knowledge, understanding, experience or a combination of these – factors can make it very difficult to put together a business case, or create a culture, for testing these tools.

So, where was I? Oh yes, that’s right:

NFPtweetup is all about coming together with others to explore these (and any other) burning issues, share thoughts and ideas, meet new people and maybe even collaborate.  I hope that it turns out to be a great forum for people not using Twitter or any other social media yet in their organisations to consider what might work for them.

Originally posted:

November 21, 2008 on The Charity Place blog